Who are your Loyal Customers?
This is an important question. Yet it can’t be answered by many business owners. Yes, you may know some of your ‘regulars’ but this is not enough in a quickly advancing digital world.
When will you see them again? Can you connect with them on demand? If not, how will you invite them to pay a visit or return again?
Every one of your customers is carrying a mobile device which has become their primary means of communication and their primary source of information about the world around them. A business needs to have a digital footprint so that they can be found, but that is not enough. It is too passive.
Your business needs to have the vital customer data required to be able to reach out to them and build and maintain a relationship with them.
How do you do I do that? You may ask.
Well our ICE Restaurant Growth Strategy addresses this exact concern along with the other critical steps required to build a strong connection with your most loyal customers.
We will help you
Break the ICE with Your Customers
Our ICE restaurant growth strategy follows 3 simple steps. We identify your customers, we establish communication with them and we have them engage with your business.
Identifying your most valuable customers is a crucial step. Our strategies will do exactly that. We collect their Name, email address and mobile phone number. Once we have that we can move to step 2.
We can now communicate important promotional and informational messages directly to their smart mobile device using an omni-channel approach.
Engaging your customers is vital. Asking them to take action is important. We want them to return to your establishment again and again. Our active promotional campaigns live on their mobile devices and will encourage them to visit you to take advantage of your offers.